MFS100 is STQC certified Biometric Fingerprint Scanner which is used to scan fingerprint. MFS100 is one and only MAKE-IN-INDIA product developed by MANTRA Softech India Pvt. Ltd. MFS100 can be used with Android, Windows and Linux operating system with specific requirement.

: MFS100 can be used in android phone/tablet which having below configuration/features.  Minimum OS version should be 4.2.2, Maximum OS version should be 6.0.1  Android device must be having facility of “USB HOST ENABLED”.  Android device must be having minimum battery level of 15%.  MFS100 can be connected to android device via OTG port through OTG cable.

Android device which are “USB HOST ENABLED” may support MFS100. Some device is not supporting USB DEVICES though they are “USB HOST ENABLED” because of following reasons.  Operating System is not capable to ask permission to user (popup) for grant.  GENERIC USB class (Pen-drive, USB Mouse, USB Keyboard) is permitted but CLASS 1 or CLASS 2 (Special devices like Fingerprint Scanner, IRIS Scanner, USB CAMERA etc.…) is not permitted by Operating System.  Only few VENDOR IDs are permitted in Operating System in case of Custom OS.  You can refer the list of supported android devices in this document later.

By the feature of “USB HOST ENABLED” your android device can detect and handle extra devices which can be plugged to your android devices. In this case android device acts as parent device and extra devices act as child/slave devices.

In the below table, we have included some major error, error codes and action should be taken. Error Code Error Action should be taken. -1307 No device connected Check your device is “USB HOST ENABLED” or not. -1314 Serial number corrupted Try for at least 5 times by connecting and disconnecting device, if problem is still occurring then need to replace MFS100. -1142 Unknown Sensor May you have connected different fingerprint scanner instead of MFS100. -1309 Device Not Initialized MFS100 was not initialized or if application has asked for permission via dialog then you have declined it. Please remove MFS100 and plug again and if application is asking for permission then click “OK”. -1001 Permission Denied Refer to error -1309 -1139 Sync Problem In this case may you have connected different version of MFS100 that may be compatible with windows but not with android. -1140 Timeout You have not place finger properly within in specific time, so current capturing process has been aborted. It may often possible that you have place finger properly but due to dry, wet, damage or not stable finger, good quality was not acquire. Please retry with clean finger and put finger stable on scanner. -1322 Key not passed or invalid key. Your application has not license to use MFS100 device. Try for at least 5 times by connecting and disconnecting device, if still error is occurring then Please contact your application vendor. -1000 Unhandled exception Try for at least 5 times by connecting and disconnecting device, if still error is occurring then please contact your application vendor. -99 Other USB Error You have used incompatible device, please refer error -1139. Try for at least 5 times by connecting and disconnecting device, if still error is occurring then please contact your application vendor/device vendor. * For other errors you can contact your application vendor.

In the world, there are so many android devices available with various brand, OS and configuration. It may possible that all the devices are not supporting MFS100. But we have tested some devices with MFS100 that are listed below. We are continuously testing MFS100 with various android models and increasing below list. Please refer below table for supported and tested android devices.

Before getting support, please prepare by installing “TeamViewer – QS” from play store, and make sure your android device having 3G internet connectivity. You can refer below link for “TeamViewer – QS” or you can search by key word “teamviewer quicksupport” on play store.